Product Description
Get Complete Peace of Mind with Onsitego Extended Warranty
‘No Questions Asked’ Repair Policy
We don’t ask you how or why your device stopped working. You don’t have to fill any forms. We simply repair your device, no questions asked.
Assured Repair or Replacement
We will either repair your device or give you a replacement. The replacement device will be provided on the basis of the depreciated value of your device.
Free Pick & Drop Service
Whether it means picking up your device or sending an engineer to your home to repair your device, we ensure that you never have to interact with a service center ever again.
Get Hassle-Free Repairs with Onsitego Protection Plans
High-Quality Repair Promise
Your devices will be repaired by trained engineers using high-quality spare parts every single time.
No Paperwork Required
We have a hassle-free process to raise a service request. All you need to do is provide us a copy of the purchase invoice bearing the IMEI/Serial Number. You don’t have to submit any other documents or fill up any forms.
Easy to Request Service:
Raise a repair request within 10 seconds on our app or website. You can also reach us by phone.
Track Repair Status
Track the status of your device through the entire repair process on the Onsitego app or website
EMAIL DELIVERY ONLY: Download your extended warranty certificate by sharing your device details. The link is available under buyer/seller messages at www.amazon.in/msg and is also sent to your Amazon registered email ID.
REPAIR OR REPLACEMENT GUARANTEE: We will either repair your device or give a replacement. The replacement device or gift vouchers will be provided at the discretion of Onsitego on the basis of the depreciated value of your device.
HASSLE-FREE SERVICE: ‘No Questions Asked’ Repair Policy | Zero-Paperwork Claims Process | Free Pick & Drop or At-Home Service.
LIMIT OF LIABILITY: Onsitego liability is limited to the depreciated value of the device as detailed in our T&C document.
HIGH-QUALITY REPAIRS: Service by Onsitego authorized service engineers with high-quality spare parts every single time.
EASY TO REQUEST SERVICE: Download the Onsitego app to raise a repair request within 10 seconds or visit our website. You can also call us on our toll-free number 99205 99206.
COVERAGE: The plan covers all defects & malfunctions under the original manufacturer’s warranty. The plan starts the day after the manufacturer’s warranty ends. It does not cover physical or liquid damage, accessories or consumables. It also does not cover parts that are not covered under the standard manufacturer’s warranty.
ELIGIBILITY: The plan can be purchased only for new devices bought on the Amazon platform and WITHIN 9 MONTHS of device purchase. You can purchase this plan only for devices which have AT LEAST 1-YEAR manufacturer’s warranty valid in India. The sum of manufacturer’s warranty and extended warranty CANNOT EXCEED 5 YEARS. This plan does not cover products or devices purchased or used for COMMERCIAL purposes.